Privacy Policy

1. Who we are

Latex Beth is operated by Beth Parkin, a sole trader based in the United Kingdom. References to "we", "us" or "our" in this policy refer to Beth Parkin trading as Latex Beth.

For any privacy-related queries, contact us at: info@bethparkin.com

2. What data we collect

We may collect the following personal data when you use our website or services:

• Name and email address (when you submit a contact or enquiry form)
• Payment information (processed securely by our payment provider - we do not store card details)
• Correspondence you send us
• Technical data such as IP address, browser type and pages visited (via analytics)

3. How we use your data

We use your personal data to:

• Respond to your enquiries and provide our services
• Process bookings and payments
• Send you information you have requested (e.g. workshop updates)
• Improve our website and services
• Comply with legal obligations

We will never sell your personal data to third parties.

4. Legal basis for processing

We process your data on the following legal bases under UK GDPR:

• Contract: to fulfil a booking or service you have requested
• Legitimate interests: to respond to enquiries and improve our services
• Consent: where you have opted in to marketing communications

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by law. Contact enquiries are typically retained for up to 2 years.

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at info@bethparkin.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses cookies to improve your experience and analyse site traffic. You can control cookie settings through your browser. By continuing to use our site you consent to our use of cookies.

8. Third-party services

We use trusted third-party services to operate our business, including payment processors and analytics providers. These services have their own privacy policies and we ensure they meet appropriate data protection standards.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website constitutes acceptance of any changes.