
Freelance Latex Clothing Manufacturer & Pattern Cutter
*COMMISSIONS ARE ON PAUSE UNTIL NEW YEAR'S. READY FOR AN AMAZING 2025!*
REFUND POLICY
Thank you for choosing my services. I strive to deliver the highest quality in all my products and services. Please read the refund policy carefully:
Digital Services
Due to the nature of digital services, all sales are final. I do not offer refunds on any digital services once the service has been provided or accessed. This policy is in place because digital services are intangible and cannot be returned.
Made-to-Measure and Custom Items
All made-to-measure and custom items are crafted specifically for you according to your specifications. As a result, I cannot accept returns or offer refunds on these items.
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Deposits
All deposits are non-refundable. The deposit secures your order and initiates the process of gathering materials and scheduling work.
Order Cancellations
Before Work Has Commenced: If you wish to cancel your order before work has started, cancellation may be possible. However, a fee will be charged to cover the inconvenience and the cost of any supplies purchased specifically for your order.-
After Work Has Commenced: Once work on your order has begun, cancellations may not be possible due to the materials already being used and the progress made on your order.
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Exceptions
Refunds or replacements will only be considered under the following conditions:
- There is a demonstrable error or fault on my part in the service provided.
- The product delivered does not match the specifications provided by the customer.
In such cases, please contact me within 7 days of receiving the service or item, detailing the error or issue. I will review your request and, if approved, issue a refund, provide a replacement at no additional cost or another mutually agreed upon solution.
How to Request a Refund or Replacement
1. Contact me at info@bethparkin.com within 7 days of receiving the service or item.
2. Provide your order number, a detailed description of the issue, and any relevant supporting documentation or evidence.
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I value your business and aim to resolve any issues promptly and fairly. Thank you for your understanding and cooperation.
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